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Jun 11, 2020

How to use the Lookup Feature on your Appruve Dashboard


The Appruve Lookup Dashboard Feature is designed to help users manually lookup an identity directly from their Appruve Dashboard.

With the new Lookup feature, a user can manually enter the ID details or upload a photo of an ID to do a lookup. When a photo of an ID is used, Optical Character Recognition (OCR) is used to extract the Personally Identifiable Information (PII) details then a lookup is done with the PII.

We rolled out this feature for compliance teams of financial services across Africa, that have made the request. It is also perfect for startups that are currently doing low volumes of verifications.

How the Lookup Feature works

1) From your Appruve dashboard, select the “Lookup an ID” option under the Your Business Tab: You can choose from two options :

a) Manually enter ID Details” — which allows you to manually enter the PII details

b) “Upload ID Document” which enables you to simply upload the document.

2a) If you choose to “Manually enter ID Details”, select the country from the dropdown provided along with the ID type and ID Number.

2b) If you choose to “Upload ID Document”, select the country and the type of ID you wish to upload. After which you may upload the document from your device.

3) If the lookup is successful, our API provides you with the ID Document details to complete verification.

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